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1. What does wowgold.org.cn do? We are a world leading seller of in-game currency for massively multiplayer online games (MMOPG), such as World of Warcraft, EverQuest, Final Fantasy and Guide War. We are devoted to serve the need of the MMOPG community and enhance the online gaming experience. We are here to enable the online gamers better enjoy more challenging adventures in the games. 2. What is wowgold.org.cn all about? Our ultimate objective is to Benefit our fellow on line game enthusiasts by being Efficient in transaction, Lucid and user friendly, Reliable, Interactive, Outclassing the rest and a Nexus to the future of gaming. General 3. Do you offer power-leveling services? Yes, we do. 4. Why does the price of currency changes all the time? Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you. Customer Service 5. Live Help wowgold.org.cn is committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the fastest instant. 6. What should I do if Live help is not available? Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email and we will revert back to you shortly. 7. Live help is on , but no one seems to be answering. Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system. After all, you are served by a human being behind a computer. However, you can contact us via email and we will revert back to you shortly. About the order 8. How do I place an order? We have derived 5 easy steps to facilitate your transaction. (1) Click and select your desired game from our main menu. (2) Select your desired game server. (3) Once you decided your amount of purchase, click on the "check out" button. You will then be redirected to an "Check Out" page where you enter your game Character name. Having done so, you will then be directed to a "Payment" page where you can log on to Paypal account to make your payment. (4) Please include your confirmed shipping address in your Paypal purchase payment by simply selecting the default "Ship to" option. Please note that your order will be processed quickly with a confirmed shipping address. (5) Finally, click "Pay" button to proceed with the payment procedure. 9. How can I check my order status? You can check your order status by go to our website and join to live chat with our operators.Also send a email to us ,we will responses you immediately. 10. What happens if I entered a wrong Character name or selected
the Wrong server? Delivery 11. How long do I have to wait for your delivery? Delivery usually occurs within the first hour after payment has been received. We are trying our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 1-48 hours, If delivery has not been sent within 48 hours, we will fully refund you if you desire.
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